Manage Your Business Mail

Small business owner opening customer reply mail envelopes.

Whatever your business mail needs, USPS has a service that fits. Our cost-effective and convenient services make it easy to manage any business mail volume so you can focus on growing your business.

Small business owner opening customer reply mail envelopes.

An Informed Delivery preview email on a smartphone.

Informed Delivery for Business

See Photos of Your Mail Before It Arrives, Free

An Informed Delivery preview email on a smartphone.

A man checking his PO Box.

A man checking his PO Box.

PO Boxes for Business

Need a more secure, convenient place to collect mail? Take advantage of the privacy, efficiency, and accessibility of reserving a PO Box ™ online.

Why to Reserve a PO Box

Business Mail Pickup

Receive too much mail for a PO Box? With Caller Service, you can reserve a timeslot to pick up mail at your Post Office ™ facility.

Why Get Mail Pickup?

Get Started

See the Enterprise PO Box Online (ePOBOL) Fact Sheet for an overview of the process:

  1. Contact the Mailing and Shipping Solutions Center (MSSC) to sign up for ePOBOL.
  2. Choose either a 6-month or 1-year service period.
  3. Pay through the Enterprise Payment System (EPS) using one of the following options:
  4. Print the online PS Form 1093-C application
  5. Bring TWO forms of acceptable US identification (ID) and the printed PS Form 1093-C form to any Post Office facility that provides window service. Your primary ID must have a clear photo, and the secondary ID needs to confirm your physical address. See Acceptable IDs & Restrictions
  6. Pick up business mail at your convenience.

Changing Your Address

If your business is changing locations, you can submit a change of address request online or in-person at a Post Office location.

If you are submitting a business change of address request in-person at a Post Office ™ location, you must have documentation (like a notarized letter, power of attorney, or letter on company letterhead signed by someone in a leadership role) that shows you're an "Authorized Agent" who can submit a change of address request for the business.

Premium Forwarding Service Commercial

Premium Forwarding Service Commercial ® allows business customers with an active PO Box or street address to temporarily forward all mail to their domestic business address using Priority Mail Express ® or Priority Mail ® .

Features

Fees

Commercial Enrollment Fee Reshipment Charge
$24.10 Based on postage class and requested reshipment frequency

Get Started

To register, you will need a USPS Business Customer Gateway account, a PostalOne! permit, a USPS Enterprise Payment System (EPS) account, an Electronic Verification System (eVS ® ) account, and a valid business address. Simply pay the annual enrollment fee and complete the online application.

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Need more help?

I need postage options for my business.

There are a variety of options for creating and paying for postage. Compare the options provided by the Postal Service ™ , as well as third-party vendors.

I need to change the delivery address for a package.

If your package has not been delivered or released for delivery, use USPS Package Intercept ® to have it redirected back to the original sender’s address or to a Post Office as a Hold For Pickup. Commercial customers with a Centralized Account Payment System (CAPS) account, can register online with Business Customer Gateway to make your request and pay applicable fees.

I want to send postage-paid reply envelopes or postcards.

Send your customers’ bills and statements with postage-paid reply envelopes or postcards with Remittance Mail. Financial institutions, credit card companies, and retailers use Remittance Mail through USPS to provide timely and secure delivery of this important type of mail.

Increase Your Own Mail Productivity

Postage Options

Postage meters and computer postage software print postage directly onto your envelope. Both are a convenient way to pay for and track your postage costs. Precanceled stamps give bulk mailings the look of First-Class Mail ® . USPS Picture Permit ® indicia (PPI) lets you individualize postage with your logo or image.

Package Intercept

If your package has not been delivered or released for delivery, use USPS Package Intercept ® to redirect it to the original sender’s address or to a Post Office as a Hold For Pickup. If you have a USPS Enterprise Payment System (EPS) account, register on Business Customer Gateway to make your request.

Reply Mail

Including preaddressed, postage-paid return envelopes or postcards in your customer bills, invoices, and account statements provides for timely and secure responses. USPS offers retailers, businesses, financial institutions, and credit card companies several Business Reply Mail ® and metered reply mail options.

1. Images are only provided for letter-sized mailpieces that are processed through USPS's automated equipment. Mail and packages may not arrive the same day you get a notification—please allow several days for delivery. Back ^